Update 29th March 2021

As restrictions begin to ease, we are awaiting confirmation that we will be allowed to reopen in a limited capacity from the 26th April. Before that we are looking forward to running our Easter Holiday Programme activities for local children during the Easter Holidays. Information on this page will be updated in the coming month (remember to check dates on the PDFs linked below), but please do get in touch to enquire about visits in the Spring/Summer and beyond.

Keeping our customers and staff safe and well is our number one priority during the global pandemic – we have been busy putting all the necessary procedures and changes in place to ensure everyone has a safe and enjoyable visit. As part of this, our head of hospitality has undertaken specific Covid-19 training and is overseeing our safety practices. 

All of our activities have been risk-assessed for Covid-19, with the vast majority able to continue with only minor changes – primarily social distancing, wearing face coverings and additional sanitising/cleaning regimens. 

Whether you are a new or returning customer, below you will find links to documents briefly outlining the changes that have been implemented to help you plan and prepare for your visit to us.

These documents will be updated as the advice and guidelines from local and national government changes.

We want everyone who visits us to feel safe in the knowledge that that we will do everything we can to keep everyone safe and well. If you have any questions please don’t hesitate to contact us.

Day Visits

Visiting for the day?

See below for more information about your visit.

Residential Groups

Staying overnight?

See below for links to details on how we'll look after you.


Coming on an adventure?

See below for more information about the new safety procedures for our activities.

Download the app now to help with Track & Trace and help keep everyone safe during your visit and beyond.