Covid-19

Updated 4th May 2021

Keeping our customers and staff safe and well is our number one priority during the pandemic – we have all the necessary procedures and changes in place to ensure everyone has a safe and enjoyable visit. As part of this, our head of hospitality has undertaken specific Covid-19 training and is overseeing our safety practices. 

All of our activities have been risk-assessed for Covid-19, and thanks to to fact that all take place outdoors the vast majority are able to continue with only minor changes – to hygiene and sanitising practices.

Whether you are a new or returning customer, below you will find up to date info on what we can currently offer under current and upcoming restriction changes.  links to documents briefly outlining the changes that have been implemented to help you plan and prepare for your visit to us.

These documents and text is updated as the advice and guidelines from local and national government changes.

We want everyone who visits us to feel safe in the knowledge that that we will do everything we can to keep everyone safe and well. If you have any questions please don’t hesitate to contact us.

The following information is designed to bring some clarity to the delivery of programmes at Wiston Lodge as a result of announcements made 26th April 2021.

This is designed as a guideline which supports all current Risk assessments (RA’s) and Standard Operating Procedures (SOPS). It is important that you check all RA’s and SOP prior to undertaking any activities to ensure all new distancing and cleaning regimes are observed. 

It is important to recognise that both children and adults may feel anxious about returning to forms of face to face engagement. These feeling should be considered when both planning and executing programme activities.

Under 18 years

   

Level 1

Level 2

Level 3

Level 4

Indoor and outdoor gatherings are permitted to a maximum of 30 (including support staff and instructors) participants provided distancing & cleaning regimes can be observed.

Indoor and outdoor gatherings are permitted to a maximum of 30 (including support staff and instructors) participants provided distancing & cleaning regimes can be observed.

Outdoor Gathering to a maximum of 30 including accompanying staff and instructors.

No indoor gatherings

Outdoor Gathering to a maximum of 15 including accompanying staff and instructors.

No indoor gatherings

Groups travelling to Wiston Lodge from other areas are only permitted to travel if they are in Level 1 or 2 and South Lanarkshire is in Level 1 or 2. If South Lanarkshire is with Level 3 or 4, only groups within the area can be engaged with provided transport issues are resolved.

Multiple groups of either more than 30 or from separate groups must remain 25 metres apart, with separate toilet, changing, eating etc. facilities. Instructors working with the groups must not mix with other group instructors. It is key that equipment is separated at the beginning of the day to reduce contact time between instructors. Please refer to RA’s

Over 18 years

   

Level 1

Level 2

Level 3

Level 4

Indoor and outdoor gatherings are permitted to a maximum of 15 (including support staff and instructors) participants provided distancing & cleaning regimes can be observed.

Indoor and outdoor gatherings are permitted to a maximum of 15 (including support staff and instructors) participants provided distancing & cleaning regimes can be observed.

Essential education processes only with outdoor gathering only to a maximum of 15 (including support staff and instructors) participants provided distancing & cleaning regimes can be observed.

Essential education processes only with outdoor gathering only to a maximum of 5 (including support staff and instructors) participants provided distancing & cleaning regimes can be observed.

Overnight Residential 

Camping – organised groups (family and friend groups should follow self-catering and outdoor gathering advice)

Limited to a total of 9 participants, including supporting staff and instructors. The tents must be single occupancy only and follow distancing guidelines.

Within the buildings (House and Cabins)

Limited to single occupancy rooms as is dependent on access to toilet facilities. Multiple room occupancy can only be considered where a “bubble” already exists. Toilets can be of multiple use provided cleaning regimes are supported and no more than one person uses the facilities at any one time.

Travel

Travelling to groups to deliver activities within their area.

Instructors travelling from Wiston Lodge to other areas are only permitted to travel if South Lanarkshire is Level 1, 2 or 3 and with prior agreement from the group who may have their own policies in place. All travel arrangements must follow centre RA’s with social distancing and hygiene measures. Group numbers must be adjusted to match the requirements previously stated.

Travelling from other areas to Wiston Lodge.

Groups/individuals travelling form Level 1 or 2 areas must adhere to the latest Government legislation and/or guidelines. All people aged 5 or over must wear a face covering. Groups travelling from Level 3 should be for essential education only if out with South Lanarkshire. Groups/individuals from Level 4 should not travel outside their region.

When travelling staff must consider.

  • Are the groups travelling from out with South Lanarkshire and what are the current “levels“? Does this adhere to current guidelines?
  • Has travel been minimised?
  • What measures are in place to support physical distancing whilst maintaining safety arrangements?
  • What measures are needed to support cleaning of equipment or materials and to facilitate personal hygiene?
  • How will you communicate and maintain safety measures, physical distancing and personal hygiene requirements?

Risk Assessments and Standard Operating Procedures

COVID RA’s and SOPS are in place to support the enhanced hygiene and physical distancing requirements. These measures are under constant review and it remains the responsibility of all staff members to not only maintain awareness as to updates, and to enforce the parameters outlined in this documentation with staff and guests alike.

The documents are designed to support Scottish Government’s “FACTS” protective measures and cover the following control measures.

  • Physical Distancing
  • Enhanced Cleaning Arrangements
  • Guidance on the provision and use of PPE equipment.
  • Guidance on the provision of facilities to aid personal hygiene including, to handwashing. alcohol gel etc.
  • Measures such as contact/visitors log to support in line with Scottish Government Test and Protect COVID-19 guidance
  • Clear signage and communication to groups/individuals, inside, outside and offsite.
  • Clear guidance as to the course of action required should any individual(s) display symptoms of COVID 19.

Physical distancing should be maintained at all times between adults, between adults and children/young people and between young people aged 12 and over. This is currently 2 metres for both inside and out, within all spaces. This default position is constantly under review and should be consulted on a regular basis, specifically the rules regarding children aged 11 and under and those aged 12 and over.

See below for additional group information to help plan your visit. If you have any questions regarding our Covid-19 guidance, please don’t hesitate to get in touch.

Download the Protect.scot app now to help with Track & Trace and help keep everyone safe during your visit and beyond.