Vacancy – Office Admin/Receptionist

We’re looking for someone be the friendly face that greets visitors and manages the front desk of our main building. Your role involves more than just a warm welcome; you’ll also handle some essential administrative tasks.

  1. Welcoming Guests: Be the first point of contact for anyone entering our premises. Greet visitors with a smile, direct them to the right person, and make them feel at ease.
  2. Answering Phone Calls and Responding to Emails: Answer incoming calls, screen them appropriately, and forward them to the relevant departments. Respond to emails where appropriate.
  3. Guest Services/Bookings: Assist guests by offering accurate information in person or via phone/email, take enquiries over the phone, input these into our booking system and respond to basic enquiries with quotes and more information.
  4. Office Security: Keep an eye on security by monitoring access through the reception desk and ensuring visitors sign in when they arrive.
  5. Office Administration: General office admin duties including typing up documents, making signs, filing and document management. Assisting the Business Manager and Centre Manager with admin tasks.
  6. Flexibility: Ideally we’re looking for someone to be with us on-site Monday-Friday 9am-5pm with a 1 hour lunch break, but we’re happy to be flexible with hours for the right candidate.

Your pleasant demeanour, multitasking abilities, and attention to detail will contribute to a positive guest experience and smooth office operations. Join our team and help make our visitors time with us memorable!

Hours: 35 hours per week (happy to talk flexible or reduced hours) Ideally we’re looking for someone to be with us on-site Monday-Friday 9am-5pm with a 1 hour lunch break, but we’re happy to be flexible with hours for the right candidate.

Salary: Real living wage £12 per hour.

Start Date: As soon as possible.

Length of Contract: 6 months, with potential for extension.

To apply, please send a cover letter detailing your past experience and why you believe you are the right person for the role along with your CV to business@wistonlodge.co.uk.